Checking in
Guests may check in between 3pm and 6pm (earlier or later by arrangement).

In the event you cancel within 5 days of your booking, curtail your stay or fail to show on your expected day of arrival, you may be charged for the entire duration of your stay.

No Smoking Policy
The Olivia is a strictly Non – Smoking establishment in all internal areas of the building.

Well behaved children over 8yrs old are welcome. No jumping on beds is allowed and no crayons, pens or pencils may be used in the bedrooms.

Sorry we do not accept pets, owing to having our own dog.

Unreasonable Behaviour
Anyone who behaves in a way which causes disturbance or distress to ourselves or our guests will be asked to leave immediately and will be charged for the entire planned duration of their stay.

Checking Out
Check out time is 11am unless by prior arrangement. If any items are left in the room, we will endeavour to return these to you, but may ask for costs to cover postage. Rooms are checked after checkout and any damage or missing items may be charged. We do understand that accidents happen so please report any breakages as soon as possible.

There is a charge of £25 for lost keys.


Chapel St Leonards is also just a short drive from the bustling seaside resorts of Skegness, Ingoldmells, Sutton On Sea and Mablethorpe, which include attractions such as Fantasy Island Theme Park, Natureland, The Tower Cinema and much, much more.